Twiga Tours is a family owned/managed company with over 28 years experience in the tourism industry. The Twiga Tours International Travel Department specialises in travel within East Africa and beyond. Our travel office, located in Sarit Centre in the heart of Nairobi?s most prominent shopping district, provides you with a modern and sophisticated yet warm and friendly atmosphere in which you can explore your various holiday options. Walk into our office and be greeted with a smile, enjoy a cup of tea or coffee and allow our team of highly professional and knowledgeable holiday, tours and travel specialists guide you to choosing your perfect getaway.

Twiga Tours recognises the ever-changing trends in the tourism industry and as such, we have a weekly training session held within our offices. Our innovative and creative team prides itself on being able to offer not just the ordinary but also the extraordinary ? if you have a special request, be assured we can offer you just that ? a special and unique getaway! Our philosophy to sell what we, the Manji Family, have seen and experienced in East Africa has also been extended to the International Travel department to ensure that our clients? comfort and safety are at no time jeopardised.

Twiga Tours has always taken great pride in offering our clients the most personalised service of the highest quality. As such, we guarantee a response to all enquiries whether in person, via telephone or email within 24 hours. Moreover, we ensure that you, as the holiday maker, are given all the options to suit your style, budget and plans before expecting you to make a decision. Unlike most travel agents, you do NOT need to pay a consultation fee to get the most basic of advice or consultation at any point during your holiday planning process.

Our services to you, as our esteemed client, does not just end once your holiday is organised. We pride ourselves on providing a 24-hour emergency hotline which you or your family/friends can contact in case of any emergencies. Our network or partners throughout the world are also well established and experienced to handle any emergencies. Further more, we offer our clients a range of travel insurance options through our American partners, AIG and UAP, ranging from just basic medical insurance to comprehensive travel insurance to include baggage loss, cancellation/curtailment and medical.